Scalable Security on Ben Sapiro's Draft Thoughts https://thoughts.sapiro.net/categories/scalable-security/ Recent content in Scalable Security on Ben Sapiro's Draft Thoughts Hugo -- gohugo.io en Sun, 19 Jul 2020 19:49:55 -0400 Customer Support Tools - Safeguarding Your Customers https://thoughts.sapiro.net/post/customer_support_part2/ Sun, 19 Jul 2020 19:49:55 -0400 https://thoughts.sapiro.net/post/customer_support_part2/ <p>If your support staff need backdoors into customer accounts to provide support, then you need to safeguard that access beyond authentication and trusting staff alone.</p> Customer Support Tools - Trusting Your Vendor https://thoughts.sapiro.net/post/customer_support_part1/ Sun, 19 Jul 2020 19:49:51 -0400 https://thoughts.sapiro.net/post/customer_support_part1/ <p>Are you asking your vendors about the capabilities of their internal support tools?</p>